Store Policies (Refunds, etc)

IN-STORE PICKUP

Most orders will be ready within one business day. Other items may require additional processing time for assembly. We will text or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

PRICES AND INFORMATION

We make every effort to maintain current, accurate prices and inventory levels in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

RETURNS

If there’s a problem with something you purchased from us, please let us know!  All bikes sales are final - no returns.  To receive a refund, items must be must be returned to us within 30 days of purchase in original, undamaged packaging, tags attached and in like new condition.  Refunds will be issued in the same form of payment as originally used.  (Please note that labor fees are not refundable, e.g custom built wheels).